About ARAX Disk Doctor - Data Recovery 2.2

Bug report

Hi Guys,

Your product looks good, very good in fact, but it has a simple bug that kills it.

Problem Scenario:

Home Win2K3 Advanced Svr box has 120Gb WD disk as Disk0, 500Gb WD disk as Disk2, 500GB WD disk as Disk3. The last two disks were spanned as Drive d:.

They were full so I added a 640GB WD disk as Disk1 and extended the span.

While doing this, I had been given option to use some of disk1 as Drive e:. On reflection, it seemed like a good idea so I deleted the new span on Disk1.

When computer management said, "Warning, you could lose data," I ignored it. After all, I hadn't added any data to the new disk yet.

As my finger went down, I thought "Whoops, this might delete the entire partition!"

Which it did. Bugger!!!

I didn't expect this to be much of a problem. I know that OS's only delete enough information on the drive as to allow them to recognize the newly-available free space for future assignment. Essentially I've ruined probably 3-6 sectors and I want to fix them. I expect the data to be either on the drives (ie backup sectors) or easily reconstructed.

As an MSDN subscriber, I went to the knowledge base and found an article that said to simply replace the MBR with its copy on the last sector on the disk.

Then I found that disk probe 2 has serious problems with dynamic disks. Every time I try to read a sector it comes back with the error message "Invalid Parameter."

Using another disk editor, I loaded the last sector on physical disk 2. It begins with "PRIVHEAD" and appears identical to sector 6. Microsoft's information is both wrong and dangerous.

I've borrowed or downloaded quite a few disk editors and partition tools.

Several refuse to work with Win2k3 Advanced Server, generally wanting more money. This seems pretty silly since all I'd have to do is replace Disk0 and install XP Pro on it. With its data partition dead, it's not doing much serving right now anyway. Much cheaper than the $500.00+ some companies wanted. Not only is this greedy, it is also insulting: just how stupid do they think system administrators/we are?

Several recognize the 1.6TB partition but can't work out what to do with it. One says there's a problem with the table, one reports an error that the partition is bigger than the disk (Duh!) A couple find all the files but say that the ones on the other disk are beyond recovery. One wants a floppy disk (and only a floppy) to store current sectors before it overwrites them. A FLOPPY!!!??? We're not a museum here! If it has the smarts to repair disks, it should be able to tell the difference between live ones and dead ones.

Too many want to recover files to another disk. Clearly in this case this is unneccessary which indicates poor problem analysis. The files are fine; it's the partition that's the problem. Also, although not in this case--mobo is ASUS P5GD2 Deluxe with 8+ SATA ports, it could be that there are no available ports to plug extra drives into.

Which brings us to your product.

It installed cleanly and when I ran it, it detected the physical devices and the partition on Disk0.

I went into the RAID Data Recovery and found that the first option was for a spanned volume. I could have kissed you!

I created the span 0x82+0x83+0x81. Looking at the verbose output from dmdiag, I suspect that this could have been avoided or a default selection.

Then it fell apart.

The maths are wrong.

It thinks the partition size is 531TB!!! (cf ~1.6TB actually)

If you start a scan, it says it will take about 200 hours which is wrong: every attempt to read a physical sector beyond disk limits will take a second or so and be reported as an error. It thinks there are 1,139,635,017,974 sectors on the partition.

If you require further information, I am happy to help.


Thanks and regards



Mike Geldens BE (Civil, Hons)

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